Our unique clinical decision support solution can help you effectively identify your patients' needs while allowing your clinicians to draw on their professional experience and judgement.
Our software can be used in a wide range of settings, including Ambulance Trusts, GPs and walk-in centres. Our clinical team continually work to ensure the content in our solutions is clinically safe.
Clinical content reviewed regularly by our clinical knowledge team
Our solution integrates with patient management systems, for a seamless patient journey
Symptoms can be assessed face-to-face, over the phone or via an app
Clinical and non-clinical language mirror-image versions mean you don’t need medical training to use the system
Enhanced symptom assessment means patients are signposted towards the best care to meet their needs
Patient triage can assess severity of symptoms and staff can prioritise resources accurately.
Patient self-assessment
Reliable, varied clinical content
System integration
Decision support works across a variety of settings
Solution can be used by staff at various levels of clinical experience
East Midlands Ambulance Service (EMAS) has been using Odyssey for ten years and saved £40m. Each year they save 116,800 ambulance journeys, and at present,16% of the daily emergency calls are now able to be appropriately managed over the phone.
Homecare Medical Ltd uses Odyssey clinical decision support solution as part of a drive to deliver enhanced and integrated telehealth services across New Zealand. Homecare Medical is a leading teletriage organisation in New Zealand and delivers services to around 600 GP practices, covering approximately 2.2 million people. Registered nurses answering Healthline calls are using Odyssey to complement their existing knowledge and experience to make effective decisions when assessing a patient’s needs, leading to better patient care and substantial time and cost savings.
Our market-leading, NICE-accredited solution for clinical decision support enables healthcare providers to deliver accurate triage, either face-to-face or by telephone, across a wide variety of demanding care settings, including ambulance services and NHS 111 providers.
With a 300 strong dedicated support team, you can get in touch with us via phone, email or through our 24x7 online customer portals. We’re here to help.
Find out more about our solutions & how we have helped our customers reimagine their business by searching our resources.
See how we enable our customers to positively impact millions of people.