Docman RMS is a workflow management system that helps NHS Trusts and other healthcare service providers to manage referrals regardless of how they are received. Accessed entirely through a web browser, it provides secure access to clinical documents making it easy for a clinician to manage referrals at any time. Our solution has been integrated with NHS eRS, allowing the entire patient referral process to be digitised. This is delivering time and cost efficiencies to NHS Trusts.
DOCMAN RMS
Referral Management
ONE OF THE FIRST PROVIDERS TO DIRECTLY INTEGRATE WITH E-RS
USERS SAVE AN AVERAGE OF 36 MINUTES PER REFERRAL COMPARED TO WHEN USING PAPER
Understanding key issues
CHALLENGES
Outdated methods
Many NHS Trusts still use Excel spreadsheets to track incoming referrals. This does not provide effective audit trails.
Inefficient processes
Paper-based tasks and processes require a significant level of repetitive, manual work, which is inefficient and can lack accuracy.
Reliance on local hardware
There is a significant cost to Trusts for storing and maintaining local hardware.
Risks of using post and fax
Trusts still receive many documents by post and fax. This is a costly and arguably unnecessary process, which also carries the risk of referral being lost, unread or sent to the wrong person.
How Docman RMS can help you
FEATURES & BENEFITS
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Effective management of inbound referrals
Central repositoryDocman RMS simplifies the referral system by providing a central repository for electronic copies of all referrals, regardless of their source.
Save time and resourcesDocman RMS system makes the referral process quick and easy, freeing up staff time and allowing them to focus on other tasks.
AuditabilityDocman RMS provide full auditability, tracking the entire patient referral process. This ensures Trusts can demonstrate compliance.
Avoid misplaced referralsDocman RMS ensures all referrals are recorded centrally and copied into your EPR or PAS system, making it easy to manage referrals and eradicating misplaced documents.
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Replace outdated technology
Paperless processesDocman RMS allows the entire referral process to be digitalised. Using innovative electronic methods helps NHS Trusts to meet their paperless targets.
Meet NHS Standard Contract targets Docman RMS can help to reduce the time taken from receipt of referral to appointment booking. It eradicates errors and avoids unnecessary delays, helping meet treatment time targets and avoiding costly fines.
Quick response to urgent referralsOur solution digitises the referral process, streamlining the process for managing urgent referrals. It also provides easy access to information, improving responses to patient queries.
Central repository
Dedicated Support Team
24hr Customer Portal
Regular Product Updates
97% Project Delivery Score
“Docman RMS provides the platform for a slicker, intuitive system to solve our problems and improve our process. The benefits of a streamlined system are compelling.”
Mohammed Ajaz, ICT Project Manager
The Royal Wolverhampton NHS Trust
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RESOURCES
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Docman RMS
Staff at Swindon CCG have found the referral process to be quicker and easier, with correspondence seamlessly work flowed across the CCG.
Read factsheet
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Docman becomes first to integrate with NHS eRS
The direct integration of our solution with NHS eRS delivers full end-to-end triage.
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