We understand urgent and unplanned care brings a unique set of challenges due to its high level of unpredictability.
Patients seeking urgent care often have serious or complex conditions, which require fast and accurate diagnosis to get them where they need to be as soon as possible.
In urgent and unplanned care, it is impossible to predict how many patients will seek care at any given time. Numbers can dip – and spike – in an instant, so staff need to be prepared.
Every patient’s journey to urgent care, which might include a call or trip to an out of hours service before seeing a doctor in hospital or at a GP practice, must be recorded and shared.
Processes can take longer without solid integration between care services and, worse still, information can get lost and the patient’s journey doesn’t run as smoothly as it should.
ADASTRA
Adastra provides clinicians in urgent and unplanned care settings with real-time access to patient medical records, which facilitates faster, safer decisions.
Learn moreODYSSEY
Enabling clinical and non-clinical staff to provide an effective clinical triage service, including accurate symptom assessment.
Learn moreDOCMAN RMS
Docman RMS is a workflow management system, which effectively manages inbound patient referrals regardless of how they are received.
Learn moreDOCMAN CONNECT
Docman Connect is a structured messaging platform which enables efficient, paperless communication between different healthcare settings.
Learn moreRESOURCES
Take a look at our Adastra factsheet to discover how Advanced’s Clinical Patient Management Service can help your urgent and unplanned care organisation.
Read factsheet
Read our Odyssey factsheet to find out how our Clinical Decision Support software can support healthcare providers.
Factsheet Read factsheet
